Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Merci-Fortune to You may be posted on our website and will be deemed delivered within ten (10) days after posting. Notices from You to Merci-Fortune shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    204 - 37th Avenue North
    No. 450
    Saint Petersburg, Florida 33704

    Delivery shall be deemed to have been made by You to Merci-Fortune five (5) days after the date sent.



  • Copyright
  • All content appearing on this website including, but not limited to, designs, photographs, logos, written text and trademarks is the property of:

    Merci-Fortune
    204 - 37th Avenue North
    No. 450
    Saint Petersburg, Florida 33704

    Copyright © 2013-2017 Merci-Fortune. All rights reserved.

    As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2017 Merci-Fortune. All rights reserved.



  • Trademarks
  • The Merci-Fortune trademarks and all other logos and trademarks related to Merci-Fortune, registered or not, displayed on the www.merci-fortune.com website as well as the merci-fortune.com, shop.merci-fortune.com and mercifortune.com domains and related websites are the exclusive property of Merci-Fortune.

    All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Merci-Fortune. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Merci-Fortune or any third party, except as expressly granted herein.



  • Use Of Site
  • This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Merci-Fortune and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Merci-Fortune believes that customer conduct violates applicable law or is harmful to the interests of Merci-Fortune and its subsidiaries or affiliates.

    Merci-Fortune has taken all reasonable measures to ensure that the information in its website is accurate.  However, Merci-Fortune does not provide any warranty, express or implied, in relation to all or part of its website.  Merci-Fortune will not be responsible for any direct or indirect damages, of any nature, from the use of the website.



  • Privacy Policy
  • Merci-Fortune's use of personal information that you may submit to Merci-Fortune through this website is governed by the Merci-Fortune Privacy Policy.

    Personal data is collected by Merci-Fortune on the www.merci-fortune.com, shop.merci-fortune.com and related websites for the purpose of allowing customers to set up an account, sign-in, and/or to purchase merchandise from Merci-Fortune.  Personal data is never sold to third parties.

    Certain personal data is required for creating an account and making purchases. Required information includes first name, last name, address, postal code, e-mail address, password, and telephone number. Failure to provide this required information will mean that the customer’s account cannot be created and used. In creating this account, you authorize Merci-Fortune and/or its service providers to store your name, address, telephone number and e-mail address. All other requests for personal data are optional.

    Merci-Fortune may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience.  Merci-Fortune may use your information to fulfill and deliver your orders and manage your account.  Merci-Fortune may disclose your information to any law enforcement or regulatory agency where there is a legal obligation to do so.

    Credit card information will be collected when placing an order. Merci-Fortune does not store this information (see Payment Processing terms below). Customers shall have the right to access, change, correct and delete personal data. This right may be exercised, where applicable, via the My Account page. To make changes to a profile, the customer must go to the My Account page and choose “Edit” to change home address, email address, or other information and save to finish updating. Merci-Fortune reserves the right to object to requests that are clearly abusive, particularly in terms of their number and repetitive or systematic nature. Merci-Fortune is committed to implementing appropriate measures to protect the integrity and confidentiality of the personal information collected. However, the security, confidentiality or integrity of information sent via the Internet is not guaranteed due to the very nature of the network. Merci-Fortune is not responsible for and may not be held liable in the event of loss, communication to a third party or fraudulent uses of login details.

    Use of cookies

    Cookies are small files that a site or its service provider(s) transfer to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.  With most Internet browsers, users can erase cookies from their computer’s hard drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of this Web Site may not function fully for users that disallow cookies.

    Merci-Fortune uses cookies to help our systems remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.  Cookies may also be used by Merci-Fortune to allow us to provide targeted advertising to users of our site.

    Payment Processing

    Merci-Fortune has partnered with Authorize.Net (www.authorize.net), a leading payment gateway since 1996, to accept credit cards safely and securely for our customers.

    The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. See an online payments diagram (www.authorize.net/resources/howitworksdiagram/) to see how it works.

    The company adheres to strict industry standards for payment processing, including:

    • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
    • Industry leading encryption hardware and software methods and security protocols to protect customer information.
    • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

    For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy (www.authorize.net/company/privacy/).

    Merci-Fortune (www.merci-fortune.com) is registered with the Authorize.Net Verified Merchant Seal program.

    Online Privacy Policy Only 

    This online privacy policy applies only to information collected through our website and not to information collected offline.



  • Shipping & Delivery
  • Merci-Fortune ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Items cannot be shipped to a P.O. boxes or APO/FPO addresses.  The risk of loss and title for all merchandise ordered on this website passes to you when the merchandise is delivered to the shipping carrier.

    Merci-Fortune offers free UPS standard ground shipping to addresses within the United States of America on all items purchased from our website.  All items are shipped from Florida, USA.  We strive to ship all orders received Sunday through Thursday within 24 hours.  Orders received on Friday or Saturday will be shipped on the next business day.  Customers will be notified when orders have been shipped.  All Merci-Fortune handbags purchased from our website come packaged with a Merci-Fortune dust cover bag and are boxed for shipping with protective packaging materials and include a UPS return shipping label.



  • International
  • International Orders – Shipping Terms, Currency and Policies:

    Merci-Fortune offers free international shipping via United States Postal Service Priority Mail International® on all items purchased from our online shop.  We ship to the following countries:

     

    Andorra

    Antigua and Barbuda

    Argentina

    Australia

    Austria

    Azerbaijan

    Bahamas

    Bahrain

    Bangladesh

    Barbados

    Belarus

    Belgium

    Belize

    Bermuda

    Bolivia

    Botswana

    Brazil

    Brunei

    Darussalam

    Bulgaria

    Canada

    Cayman Islands

    Chile

    China

    Colombia

    Costa Rica

    Croatia

    Cyprus

    Czech Republic

    Denmark

    Dominican Republic

    Ecuador

    Egypt

    El Salvador

    Equatorial

    Guinea

    Estonia

    Fiji

    Finland

    France

    Germany

    Ghana

    Greece

    Grenada

    Guatemala

    Guernsey

    Guinea

    Honduras

    Hong Kong

    Hungary

    Iceland

    India

    Indonesia

    Ireland

    Isle of Man

    Israel

    Italy

    Japan

    Jersey

    Jordan

    Kazakhstan

    Kenya

    Korea, Republic of

    Kuwait

    Latvia

    Lebanon

    Lithuania

    Luxembourg

    Malaysia

    Maldives

    Malta

    Mexico

    Mongolia

    Netherlands

    New Zealand

    Nigeria

    Norway

    Oman

    Pakistan

    Panama

    Papua New Guinea

    Paraguay

    Peru

    Philippines

    Poland

    Portugal

    Qatar

    Romania

    Russian Federation

    Saint Kitts and Nevis

    San Marino

    Saudi Arabia

    Serbia

    Seychelles

    Singapore

    Slovakia

    Slovenia

    South Africa

    Spain

    Sri Lanka

    Sweden

    Switzerland

    Taiwan

    Tanzania, United Republic of

    Thailand

    Trinidad and Tobago

    Turkey

    Ukraine

    United Arab Emirates

    United Kingdom

    Uruguay

    Venezuela

    Vietnam

    Virgin Islands, British

    Zambia

     

    All applicable customs fees, taxes and duties are the sole responsibility of the customer.  Customs authorities require that we state the value of your order directly on your package.   It is at the sole discretion of customs agents to release your package.  Note, in rare occasions customs agents may delay delivery of some packages.

    All prices listed on our site are in US dollars, and charged in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match closely to the going exchange rates. To find an estimate of the approximate current exchange rate, click the link below:

    Foreign exchange calculator - http://www.xe.com/

    By placing an order at shop.merci-fortune.com, you are responsible for original shipping charges, all applicable customs import fees and the cost of return shipping back to Merci-Fortune.  This also applies to any shipments that are refused by you at delivery. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Merci-Fortune is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Sales Tax
  • Merci-Fortune charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location to which the order is being shipped.  Sales tax will be collected on all merchandise ordered on this website to be shipped to the following U.S. locations:

    • State of Florida at the applicable Florida sales tax rate, generally ranging from 6% to 7.5%  
    • Commonwealth of Massachusetts at 6.25%
    • State of New York at the applicable sales tax jurisdiction rate, generally ranging from 7% to 8.875%


  • Warranties
  • The Content included in this website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this website. Merci-Fortune makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or Content, or the suitability, functionality, or operation of this website or its Content. By using this website, you assume the risk that the Content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Merci-Fortune SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Merci-Fortune BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this website is provided by the advertiser or manufacturer only, and not by Merci-Fortune.

    The references and descriptions of products or services within the website materials are provided "as is" without any warranty of any kind, either express or implied. Merci-Fortune is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this website or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this website are the sole responsibility of the companies providing the information ("advertisers"), and not Merci-Fortune.

    The inclusion of material on this server does not imply any endorsement by Merci-Fortune, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Merci-Fortune tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • If you are dissatisfied with your purchase for any reason, please contact us at customer@merci-fortune.com as soon as possible.  An item purchased from the Merci-Fortune website may be returned within 14 days from the date of receipt of the item purchased (see also Holiday Return Policy below).  To receive a refund, the item must be returned in perfect condition in its original packaging and include any accessories.  A refund will be given within a maximum of five (5) business days from the date the item is received by Merci-Fortune.  To return an item, customers should use the UPS return label provided by Merci-Fortune after contacting us.  Please contact UPS to arrange for pick up or take the item to a UPS outlet.  If you have any questions, please contact us at customer@merci-fortune.com.

    Items must be returned to the following address:

    204 - 37th Avenue North
    No. 450
    Saint Petersburg, Florida 33704

    If Merci-Fortune does not agree to accept the returned item, the customer may be required to pay return shipping costs.

    Refunds will be made to the card used for payment.  Only the person who made the original purchase and payment may claim a refund.

    Personalized items purchased on the online shop may not be exchanged or refunded.

    Merci-Fortune accepts no responsibility for the loss of items purchased through the website or for exchanges or refunds requested after the return period has elapsed.

    Items purchased through the online shop may not be returned to any of our offline retailers.

    You may purchase merchandise from this Web site by using any one of the payment options listed in Payment Options. Merci-Fortune reserves the right to change its payment procedures at any time without prior notice to you.

    Holiday Return Policy

    Purchases made during the 3 months from October 1 to December 31 are eligible for our Holiday Return Policy.  Any purchase during this time period may be returned before January 31 of the immediately following year.  All other terms of the return policy apply to the Holiday Return Policy.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this website is accessible worldwide, not all products or services discussed in this website are available to all persons or in all geographic locations or jurisdictions. Merci-Fortune and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this website is void where prohibited.

    GOVERNING LAW: The laws of the State of Florida, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and Merci-Fortune regarding your visit to and use of this site.  You agree that any and all claims arising out of use of this site will be tried in the State of Florida and the Florida courts in Pinellas County will have exclusive jurisdiction and venue and you consent and submit to the personal jurisdiction of such court over any claim, suit, or proceeding arising out of these terms. Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Merci-Fortune with respect to this website. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Merci-Fortune with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorized by Merci-Fortune. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.